Thursday, December 2, 2010
I recently posted on how bringing credit card processing in house can help build a financial institution’s brand and customer loyalty. For banks with in-house processing and advanced fraud detection systems, another advantage is the ability to mitigate brand and business risk around privacy and security issues.
Managing risk, compliance and governance directly as opposed to depending on another organization’s security and operational effectiveness is a key factor in many financial institutions’ decision to bring card processing back in house. Being in direct control of all their customer information, banks and financial institutions glean fast visibility into potential and actual threats and can respond rapidly to intrusion and potential data damage.
Additionally, considering many banks have one processor managing prepaid, another handling corporate cards and another perhaps supporting a division as a result of an M&A, the potential for data and intrusion risk exposure can be multiple fold. This issue also brings to light the opportunity for significant cost savings through consolidating and bringing processing under a single, integrated and global in-house system.
Lynn Holland
Vice President Product Management
ACI Worldwide